Description of the Goods
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on vintage hopes website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
vintage hopes offers a standard UK delivery charge of £3.95 on all orders, with the exception of high-value or bulky items, which incur a mandatory courier charge.
We aim to dispatch all items within three working days of your order being received.
Cancellation and Returns
We offer a 21-day no quibbles returns policy (or 31 days for overseas returns), which begins from the date you received the goods. If you contact us outside of the 21-day period we will not refund the order (unless defective/damaged). All unwanted goods should be returned in a resaleable condition. This does not affect your statutory rights. For more information on your statutory rights please
When you send your item back to us we will process the returned item and offer you the choice of store credit with vintage hopes or a refund.
For any over seas purchases please contact us before placing your order.
If you place an order online to purchase a product from vintage hopes we will send you an e-mail confirming receipt of your order, containing the details of your purchases . Your order represents an offer to vintage hopes to purchase a product which is accepted by us when we deliver the product to you. You agree that you are legally capable of entering into binding contracts and that you are at least 18 years old.